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An ATS48 soft starter with remote keypad will allow access to only the status and SUP menu.

Issue:
An ATS48 soft starter with remote keypad will allow access to only the status and SUP menu.

Product Line:
ATS48 Soft starter with remote HMI

Environment:
All

Cause:
keypad is locked or stuck on SUP menu

Resolution:
On the back of the remote keypad, there is a 3 position switch.  If this switch is in the ``FULLY LOCKED`` position, it will not allow access to any menus other than SUP.  Move this switch to the ``FULLY UNLOCKED`` position to gain access to all menus within the starter.


CTA-ID : 2062410
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