Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Schneider Electric Canada Website×
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Issue: ATV61 or ATV71 AC drive display motor short circuit or IGBT short circuit fault codes when powered by a generator
Product Line: Altivar ATV61 and ATV71
Environment: All ATV61 and ATV71's when powered with a generator
Cause: These are not true short circuit faults but are occurring as a result of power supply instability and high voltage during the transient state of initial generator power.
Resolution: Investigate and correct the instability and over voltage conditions during transient state of initial generator power.