Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Schneider Electric Canada Website×
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Xantrex has noticed that the antivirus program Bitdefender blocks certain communication from the Widget via Wiport to the Gateway. This may also be an issue with other antivirus programs.
The symptoms that may be noticed are:
1. The widget displays all the devices on the network but the detail screen does not display.
2. The configuration pages appears to load up from cache but it does not display build information in the upgrade tab.
3. The time does not display in Time configuration tab.
4. IP addresses are not displayed in network configuration tab.