Technical FAQs

Ask a Question

EV station shows "Wiring Problem" message

Issue:
EV Station error message on power up

Product Line:
PTEVC - Electric Vehicle

Environment:
EV Charging Station installation

Cause:
The power meter of the unit requires the same phase assignment for the left and right side charging ports.

Resolution:
The message displayed on the screen (LEFT or RIGHT) indicates the side of the station where the incoming power lines should be swapped.
The phase arrangement of L1-L2 must be the same as L3-L4.
Systems using 208Y should arrange breakers accordingly to ensure correct phase usage.
 
 
Was this helpful?
What can we do to improve the information ?