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Will the Xantrex Communication Gateway Work With The Conext XW+?

Issue
The customer owns a Communication Gateway and is looking to upgrade their legacy XW or has received a Conext XW+ unit as a replacement

Product Line
Conext XW+, Xantrex Communication Gateway

Environment
Conext XW+ connected with a Xantrex Communication Gateway on Xanbus

Cause
The Xantrex Communication Gateway was discontinued before the release of the Conext XW+.  No firmware was released for the Gateway to make it compatible with the Conext XW+ units.  Any unit carrying XW firmware that is version 2.00 or higher will not be recognized by the Gateway.

Resolution
The firmware of the XW+ unit has to be downgraded to v1.07 to work with the Communication Gateway.  It will then be recognized by the Gateway as an 865-1000.  To downgrade the firmware, a Conext Combox or a Configuration Tool will be required since the Gateway does not recognize the XW+.
 
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