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Does the TVIEW+ software go online with the radio automatically?

TVIEW+ software doesn't go automatically online with the radio. After TVIEW+ software is open perform following steps:
1. Select K Series Programmer
2. Select Basic Mode
3. Click on "Settings"
4. Select 19200 Baud Rate
5. Select COM port on your PC
6. Click on "Read" button
7. Wait until "Not connected" ikon change to "Connected"

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