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What do I do when I get the "LTU does not work with the micrologic demonstration unit" error on the LTU software?

Issue:

When I try to test a breaker with the LTU, I keep getting the error "LTU does not work with the micrologic demonstration unit"
 
Product Line:
Molded Case Circuit Breakers
 
Environment:
Powerpact H, J, and L Frame Breakers with Micrologic Trip Units
 
Resolution:
 

This may happen when an older version is being used on Windows 7. To fix the error, update to version 10.2 using this link:
https://www.schneider-electric.com/en/download/document/LTU_Test_Software/
 
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